PRIVACY
Privacy Policy — Myra Maimoh (MyraMaimoh.com)
Effective Date: MARCH 1, 2016
Welcome to Myra Maimoh (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit or interact with MyraMaimoh.com (the “Site”), our services, bookings, digital products, events, and communications (collectively, the “Services”). By using our Services, you agree to the practices described in this policy.
1) Information We Collect
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Information you provide to us: contact details (name, email address, phone number if provided), purchase details (billing/shipping address, items purchased), booking details (appointment requests, event details, intake responses), account information (login credentials if you create an account), and communications (messages, form submissions, survey responses).
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Payment information: payments are processed securely through third‑party payment processors (for example, Wix Payments and its processing partners, or other processors you connect). We do not store full credit/debit card numbers on our servers. Payment data is handled by the payment processor according to their policies and security standards.
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Information collected automatically: usage data (IP address, browser type, device information, pages viewed, time spent, referring URLs) and cookies/similar technologies (see Section 5).
2) How We Use Your Information
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Provide and deliver Services: process transactions, fulfill orders, deliver digital content, manage bookings, and provide customer support.
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Communicate with you: send confirmations, receipts, service messages, newsletters, and promotional content (where permitted).
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Personalize your experience: tailor content and communications to your interests.
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Improve and protect our Services: troubleshoot issues, prevent fraud, secure our systems, and analyze performance.
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Legal and compliance: comply with applicable laws, resolve disputes, and enforce our terms and policies.
3) Data Sharing and Disclosure
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Service providers: we may share information with trusted vendors who help us operate (e.g., website hosting/platform services, payment processing, email delivery, analytics).
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Legal compliance: we may disclose information if required by law or to respond to lawful requests.
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Protection and safety: we may share information to protect our rights, users, and the integrity of our Services (e.g., fraud prevention).
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Business transfers: if we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.
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No sale of personal information: we do not sell or rent your personal information to third parties for their own marketing purposes.
4) Your Choices and Rights
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Marketing emails: you can unsubscribe at any time using the link in our emails. You may still receive non‑marketing service messages (e.g., receipts, booking confirmations).
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Access, correction, deletion: depending on your location, you may request access to, correction of, or deletion of your personal information.
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Objection/restriction: where applicable, you may object to or request restriction of certain processing (including direct marketing).
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Portability: where applicable, you may request a copy of certain information in a portable format.
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California rights (CCPA/CPRA): California residents may have the right to know what personal information is collected, request deletion, and request correction. We do not sell personal information.
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How to exercise rights: email us at info@myramaimoh.com with your request. We may need to verify your identity before fulfilling certain requests.
5) Cookies and Tracking Technologies
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We use cookies and similar technologies to operate the Site and improve your experience. Cookies are small text files stored on your device.
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Types of cookies we may use: essential cookies (site functionality, security), performance/analytics cookies (understand usage), functional cookies (remember preferences), and advertising/marketing cookies (where enabled, to measure or deliver relevant marketing).
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Managing cookies: you can control cookies through your browser settings and, where available, our cookie banner/preferences tools. Disabling cookies may affect Site functionality.
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Other tracking tools: we may use pixels, web beacons, or similar tools to measure email and marketing effectiveness.
6) Data Security
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We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
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Account responsibility: if you create an account, you are responsible for keeping your login credentials confidential.
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Report concerns: if you believe your information has been compromised, contact us at info@myramaimoh.com.
7) International Visitors and Cross‑Border Transfers
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Our Services may be accessed from outside the United States. Your information may be processed in countries other than your own, including where our service providers operate. We take steps to help ensure appropriate safeguards are in place consistent with applicable law.
8) Children’s Privacy
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Our Site and Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us so we can delete it.
9) Third‑Party Links and Embedded Content
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Our Site may include links to third‑party websites and embedded content (e.g., music players or video platforms). Your interactions with those third parties are governed by their own privacy policies, not this one.
10) Data Retention
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We retain personal information only as long as necessary to provide our Services, meet legal and accounting obligations, resolve disputes, and enforce agreements.
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11) Changes to This Privacy Policy
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We may update this Privacy Policy from time to time. We will post the updated version on this page and update the Effective Date. Your continued use of the Services after changes become effective means you accept the updated policy.
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12) Contact Information
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If you have questions, concerns, or requests regarding this Privacy Policy, contact us at:
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Email: info@myramaimoh.com
Refund, Returns & Cancellation Policy — Myra Maimoh (MyraMaimoh.com)
Effective Date: March 16, 2026
This Refund, Returns & Cancellation Policy (“Policy”) explains our rules for purchases, bookings, events, subscriptions, and digital products offered through MyraMaimoh.com (the “Site”). By purchasing or booking through our Site, you agree to this Policy.
1) General Principles
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Please review product/service details carefully before purchasing.
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Some products are delivered instantly (digital downloads) and are generally not refundable once delivered.
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Certain offers may have specific terms shown on the checkout page, sales page, or booking page. Those specific terms are part of this Policy.
2) Digital Products (Music Downloads, PDFs, Guides, Audio/Video Content)
Because digital products are delivered instantly and cannot be “returned,” all digital product sales are final once access is provided, unless otherwise required by law.
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If you experience a technical issue accessing a digital product, contact us and we will help troubleshoot or re-send access.
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Unauthorized sharing, redistribution, or chargebacks may result in loss of access to digital products and services.
3) Memberships / Subscription Plans (e.g., Queen’s Circle)
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You can cancel a membership at any time to stop future billing.
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Unless stated otherwise at checkout, membership fees already paid are non-refundable and your access continues until the end of the current billing period.
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If you believe there was an error in billing, contact us within 7 days of the charge.
4) Coaching-Style Services / Calls / Sessions (Wix Bookings)
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Rescheduling: You may reschedule up to 48 hours before your appointment start time (unless your booking page states a different window).
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Cancellations: Cancellations made less than 48 hours before the appointment may be non-refundable (or may incur a late cancellation fee) unless otherwise stated at booking.
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No-shows: Missed appointments without notice are not refundable.
5) Live Events, Retreats, Tickets, and House Concert Experiences
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Tickets and event registrations are generally non-refundable unless otherwise stated on the event page.
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If an event is rescheduled by us, your ticket/registration will be honored for the new date. If you cannot attend, we may offer a credit or transfer option depending on the event.
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If an event is cancelled by us and cannot be rescheduled, we will provide a refund of the ticket price (excluding any third-party processing fees to the extent permitted by law).
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Transfers: Some events may allow ticket transfers; contact us to request a transfer.
6) Physical Products (if offered)
If you sell physical items (e.g., merchandise), returns are accepted only if the item arrives damaged or defective, unless otherwise stated on the product page.
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Report issues within 7 days of delivery with clear photos and your order number.
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Approved returns/replacements will be handled as a replacement shipment or store credit, depending on inventory availability.
7) How to Request Support
To request help with an order or booking, email us with:
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Your full name
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Order number (or booking name/date)
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A brief description of the issue
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Any relevant screenshots/photos
Email: info@myramaimoh.com
Shipping & Returns Policy — Myra Maimoh (MyraMaimoh.com)
Effective Date: March 16, 2026
This Shipping & Returns Policy applies only to physical products sold through MyraMaimoh.com. If you do not sell physical products, you can omit this page.
1) Processing Time
Processing time: [Insert typical processing time, e.g., 2–5 business days].
During launches/holidays, processing may take longer. We’ll notify you when possible.
2) Shipping Rates & Delivery Estimates
Shipping rates are shown at checkout.
Estimated delivery times vary by destination and carrier and are not guaranteed.
3) Order Tracking
If tracking is available, we will provide tracking information by email when your order ships.
Please allow up to 48 hours for tracking to update after shipment.
4) Lost, Stolen, or Delayed Packages
Once a package is marked delivered by the carrier, we cannot guarantee recovery if it is lost or stolen.
If your package appears lost in transit, contact us and we will assist with a carrier claim where possible.
5) Returns, Exchanges, and Damaged Items
Unless otherwise stated on the product page:
Returns/exchanges are accepted only for damaged or defective items.
Report issues within 7 days of delivery with photos and your order number.
If approved, we may replace the item or issue store credit depending on availability.
6) Contact
Email: info@myramaimoh.com
Disclaimers — Myra Maimoh (MyraMaimoh.com)
Effective Date: March 16, 2026
Our mission is gospel-rooted encouragement and practical guidance through music, storytelling, and reflection. These disclaimers help set clear expectations and protect your well-being.
1) Not Medical, Mental Health, Legal, or Financial Advice
Content on this Site (including music, videos, blog posts, newsletters, downloads, and programs) is provided for informational and inspirational purposes only. It is not medical advice, mental health therapy, legal advice, or financial advice.
If you are experiencing a medical or mental health emergency, call emergency services immediately.
If you are in danger or experiencing abuse, your safety comes first—contact local emergency services or a qualified support organization in your area.
2) No Guarantee of Results
Individual results vary. We do not guarantee specific outcomes from using our content, attending events, or purchasing programs. Your progress depends on your personal circumstances, consistency, and many factors outside our control.
3) Faith-Based Nature of Content
Myra Maimoh is a Christ-centered, gospel-rooted brand. Scripture, prayer, and worship language may be present in music and messaging. You are welcome here, but the foundation is biblical and rooted in Yahweh (Jehovah)—“I AM THAT I AM.”
4) Testimonials and Examples
Testimonials reflect real experiences of individuals, but they are not guarantees that everyone will achieve the same results.
5) External Links and Third-Party Platforms
Our Site may link to or embed third-party services (e.g., streaming platforms). We do not control those platforms’ content or policies.
6) Contact
Questions? Email: info@myramaimoh.com
Accessibility Statement — Myra Maimoh (MyraMaimoh.com)
Effective Date: March 16, 2026
We are committed to making our website accessible and usable for as many people as possible, including individuals with disabilities.
1) Our Commitment
We aim to follow generally recognized accessibility best practices and to improve our digital experience over time.
2) Accessibility Features
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Clear navigation and readable layouts
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Text alternatives where feasible (e.g., image descriptions)
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Keyboard navigation support where feasible
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Color contrast considerations
3) Limitations
Some content may not be fully accessible in all areas (for example, certain third‑party embeds such as music or video players). We are working to improve this.
4) Feedback and Contact
If you encounter accessibility barriers, please email us with a description of the issue and the page URL. We will do our best to provide an alternative and improve the experience.
Email: info@myramaimoh.com
Photo & Video Release — Myra Maimoh (MyraMaimoh.com)
Effective Date: March 16, 2026
This Photo & Video Release explains how photos, audio, and video recordings may be captured and used at events, sessions, and experiences hosted by Myra Maimoh.
1) Consent to Recording
By attending an event or participating in a session where recording is present, you consent to being photographed, recorded, and/or filmed (including your voice and likeness), unless you notify us in writing in advance where an opt‑out is feasible.
2) How Recordings May Be Used
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Marketing and promotional materials (website, social media, email)
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Event recaps and behind‑the‑scenes content
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Educational or documentary-style content related to the mission
3) Respect and Sensitive Moments
We aim to honor privacy and dignity. We will not intentionally publish deeply sensitive personal shares without express permission when identifiable.
4) Your Request
If you prefer not to be recorded, please email us before the event when possible. We will make reasonable efforts to accommodate, though we cannot guarantee exclusion from all crowd footage.
Email: info@myramaimoh.com
SMS / Mobile Messaging
If you opt in to receive marketing text messages from Myra Maimoh, we may send you updates about music releases, events, offerings, and reminders. Consent is not required to make a purchase. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or contact us at info@myramaimoh.com
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We maintain records of SMS consent (such as the phone number, the consent language presented, and the date/time and source of opt-in). We may use service providers to deliver text messages and to manage compliance.
Event Waiver & Assumption of Risk — Myra Maimoh (MyraMaimoh.com)
Effective Date: March 16, 2026
This waiver applies to live events, retreats, gatherings, and experiences hosted by Myra Maimoh (the “Event”). By registering or attending, you agree to the terms below.
1) Assumption of Risk
You understand that events may involve travel, physical movement, and emotional discussion. You voluntarily assume all risks associated with participation, including injury, illness, or emotional discomfort.
2) Personal Responsibility
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You are responsible for your own well‑being and for participating at a level appropriate for you.
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Stop and seek help if you feel unwell. For medical concerns, consult a licensed professional.
3) Release of Liability
To the maximum extent permitted by law, you release and hold harmless Myra Maimoh and event staff/contractors from claims arising out of participation in the Event, except where prohibited by law.
4) Emergency and Safety
If there is an emergency at an Event, you authorize Event staff to seek assistance as needed. You are responsible for your own medical insurance and related expenses.
5) Contact
Questions? Email: info@myramaimoh.com
Do Not Sell or Share My Personal Information — Myra Maimoh
Effective Date: March 16, 2026
This page is provided to support privacy requests where applicable. We do not sell personal information for money. Some privacy laws also treat certain advertising and analytics activities as “sharing” for cross‑context behavioral advertising.
1) What This Means
If you would like to opt out of the sale or sharing of your personal information (where applicable), you may submit a request using the instructions below.
2) How to Submit a Request
Email us with the subject line “Do Not Sell/Share Request” and include:
Your full name
The email address you used on our Site
Your request (opt out of sale/share)
Email: info@myramaimoh.com
3) Authorized Agents (where applicable)
If you use an authorized agent to submit a request, we may request proof of authorization and may verify your identity.
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